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AIG has been awarded the ISO 9001, 10002 and 14001 Certification for QAIA`s Operations quality management systems.
This certification from ISO is an official recognition of AIG`s ongoing improvement of QAIA Operations and ability to provide quality services in meeting customers` expectations through efficient management systems, which is the prime focus and the long-term commitment of AIG to travelers, airlines and business partners.
Curtis Grad, CEO of Airport International Group said: "We are proud to have received this important certification, which is an important step in fulfilling our vision to develop QAIA as a truly world-class facility that we can all be proud of. I would like to thank our dedicated Operations team for achieving this important milestone!"
Francois Berisot, COO of Airport International Group said: "This is a major achievement for our company which not only enables AIG to meet a very challenging contractual obligation towards the Government, but also shows our significant progress in enhancing the management and service levels at QAIA."
ISO (International Organization for Standardization) is the world`s largest developer and publisher of International Standards. ISO is a non-governmental organization that forms a bridge between the public and private sectors. On the one hand, many of its member institutes are part of the governmental structure of their countries, or are mandated by their government. On the other hand, other members have their roots uniquely in the private sector, having been set up by national partnerships of industry associations.
The US750 million rehabilitation and expansion works at QAIA are well underway, including construction of a new state-of-the-art 100,000 square meter passenger terminal. AIG, under the terms of a 25-year concession agreement with the Hashemite Kingdom of Jordan, is responsible for the operation of the airport, the rehabilitation of existing facilities and the construction of the new terminal.
AIG is a Jordanian company with private shareholding by Invest AD (Abu Dhabi, UAE), Noor Financial Investment Company (Kuwait), Edgo Group (Jordan), Joannou & Paraskevaides (Overseas) Limited (Cyprus), J&P-Avax (Greece) and Aéroports de Paris Management (France).