Airport International Group Maintains Normal Operations at Queen Alia International Airport through Sub-Zero Temperatures

Saturday, January 10, 2015

Airport International Group (AIG) – the Jordanian company responsible for the rehabilitation, expansion and operation of Queen Alia International Airport (QAIA) – activated its emergency snow plan at 7 PM on Friday 9 January, 2015, to prevent sub-zero temperatures from affecting operations at QAIA. As part of the plan, AIG personnel carried out regular anti-icing procedures along the runway, apron area where aircraft are parked, and road leading from QAIA to Airport Hotel. Ground handling teams also performed de-icing and anti-icing on all aircraft to ensure their readiness for takeoff. As a result, operations continued normally at the airport.

In response to official warnings against driving with ice on the roads, all transportation to and from QAIA, including the airport taxi service, was suspended starting Friday evening and until early Saturday morning. On its own initiative, AIG transported via shuttle bus 150 passengers, who arrived on inbound flights and were unable to leave QAIA, to Airport Hotel where a dedicated hall was booked to accommodate them until authorities cleared Airport Road. As an added measure, AIG also distributed 150 complimentary meals to passengers who opted to wait in the airport's luggage hall. As of 8 AM today, Airport Road has been declared by authorities as safe for use, and airport transport services have resumed. Almost all of the passengers who had been waiting overnight at QAIA and Airport Hotel have made their way to their respective destinations in the Kingdom using airport and private transport.

With regards to flight schedules, five flights were delayed by their three respective airlines due to prevalent weather conditions. Other scheduled arrivals were not affected. Slight delays were experienced on outbound flights that underwent de-icing and anti-icing procedures as per common industry practice.

All QAIA passengers are advised to check for schedule updates by contacting their airlines or calling QAIA at 064010250. Callers are requested to be patient and cooperative if faced with busy phone lines given the heavy traffic. QAIA personnel are available 24/7 to respond to enquiries and to provide the requested services in as timely a manner as possible.