Delta’s Jordan Office Receives the Airline’s Grand Slam Award for Operational Safety Excellence

Thursday, March 25, 2010

Delta’s Grand Slam Award, set up to encourage operational safety excellence has been awarded to Amman, Jordan as the winner of the last quarter 2009.

The award is granted to stations that achieve best performance in selected categories of operation safety including: on-time performance, zero on-the-job injuries and zero aircraft ground damage. The combined teamwork of the local Amman Airport Customer Service (ACS) team and Delta`s local partners include, Airport International Group (AIG), Delta’s Ground Handling agent Royal Jordanian, the Special Security Protection Unit (SSPU),Delta’s security vendor Al Salam Security and Protection, the International Security Defense System (ISDS) Security management company and Delta’s catering partner Alpha Flight Services has resulted in the Amman station being ranked as the best amongst all the Europe, Middle East and Africa stations and earning Delta`s highest honor for operational safety excellence in the region.

Gil West, James Sarvis and Carol Henson traveled to Amman to award the team and thank them for their dedication and continued focus on safety.

Commenting on this award, Curtis Grad, Chief Executive Officer of AIG said: “AIG congratulates Delta’ on winning this prestigious award, which reflects the commitment of all the key players in the QAIA service chain to improving overall quality and operational performance. We would also like to take this opportunity to congratulate Delta on the success of their New York – Amman route which was launched in June 2008 and will be expanded from 4 flights to 5 flights per week, effective June, 2010.”

Delta is the world`s largest airline in terms of passenger traffic and fleet size. The company operates an extensive domestic and international network, spanning North America, South America, Europe, Asia, Africa, the Middle East, the Caribbean, and Australia. The company and its subsidiaries fly to over 375 destinations in 88 countries across six continents.