Much of the airport operations are behind the scenes – as they should be. We have a new operations center now within the existing QAIA which has brought together operations that were previously scattered between 4 or 5 areas of the airport - bringing them together means that we have improved crisis and issue management.

• Existing terminals:
• Connected willing workforce
• Growing relationships with all stakeholders – with buy-in at all levels
• Deep cleansed customer areas
• Improved customer flows
• Planned and ready to introduce new baggage handling system – intro of new IT systems
• Enhanced services for car parking, valet, catering services
• New carriers committed to Jordan –Bahrain Airlines, Delta Airlines, National Airlines, Austrian and Blue Panorama
• Carrier extending services – Air France, Emirates, bmi
• Provisions in place to accommodate construction of new terminals
• New terminals:
• Master plan approved and now being put in place
• Main contractors appointed and on site
• Footplates of terminals emerging from the ground; base foundations completed